INTUIT

Sr. Product Designer

Worked with cross-functional team to reimagine and redesign antiquated data search and modification design for engineering end-users.

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The Problem

Engineering end-users faced challenges in navigating and modifying legacy data systems.

Intuit’s legacy data management system was cumbersome, requiring engineers to manually sift through large datasets with minimal UI guidance. The existing interface was built on outdated principles, making data retrieval slow and error-prone. Many users reported frustration due to an unclear navigation structure, non-intuitive search functionality, and a lack of clear error prevention mechanisms. This inefficiency led to increased processing time and a steep learning curve for new employees.

The Solution

Reimagined the search and modification interface, incorporating user-driven insights to enhance efficiency.

I conducted interviews with engineers to understand their workflow and pain points. Using this data, I redesigned the system to include a simplified search function, predictive filters, and an intuitive data modification panel. I also implemented real-time feedback mechanisms to prevent input errors and provided clear system status updates. The result was a more efficient and user-friendly interface that significantly reduced search times, minimized errors, and improved overall productivity.

Embed cross-functionally with product management and engineering to represent the design team, facilitate user-driven discussions, make decisions and provide feedback in product planning and execution.

Collaborate closely with design and product leadership to define your features and contribute to the overall direction of your product area.

Work closely with engineering to ensure the highest quality implementation of the designs and objectives and own every aspect of the design.

Collaborate often with other user experience designers to ensure that the overall product experience is cohesive and valuable.

 

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Set up, lead, and execute customer research and stakeholder interviews with product manager

Construct user interfaces within a design system and component library

Construct prototypes that accurately portray the designed user interactions

Prepare all assets for engineering handoff to clearly illustrate what needs to be built

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